Please respect me being
CLOSED or by appointment ONLY on Mondays & Tuesdays ! !
these days to concentrate on jobs that require extreme focus and
to actually get work done.
You may not realize it but
interuptions really blow my train of thought on complex
As a note I am only ONE MAN. That means I am not Wallmart nor Jiffy Lube nor do I use apprentices to work on your weapon. You are paying for a Gunsmith and that is what you get. Please know in advance I will not answer the phone after business hours, on holidays or at 2:00am. If you call my number and get the machine that means
I'm busy, Leave a Message,
Don't Just Hang Up. I try and give as much instant gratification as I can. Emailing me is the best way to get a response in 12 hours or so. I check and answer emails twice a day which is early morning and in the evening. Return phone calls can take up to 24 hours. When I see your weapon for the first time it gets a sort of quick triage. If a simple fix is all thats required I implament it immediatly for a quick turn around, sometimes even while you wait. If your repair requires more time it is put into the que and takes it's turn on a first come first serve basis. Repairs that require parts can take up to three weeks If I do not have it in stock. I will
contact you when your weapon is ready. The more time I spend answering calls about "is my gun done yet" the less time I have to work on the que to get your gun finished.. My current turn around for repairs is around 7 to 10 days or less as well as complete cleanings. Projects are turning at about 15 to 30 days depending on project scope and parts availability. Speaking of PARTS, I encourage you to use the links in my site to purchase your own parts and bring them in or from other vendors. Parts have become a real issue in the last year or so to get and with the very little I make on them feel free to hit the multitude of online vendors and bring them to me for installation. It is silly for me to stock $100,000.00 in parts and have them sit there on my LC while the same vendor I bought them from (at dealer cost) sells them direct to you via the web under another name for a lesser or same price. If you want me to order parts, do know I will not be the CHEAPEST guy in town as it takes time, effort and shipping to get them here. (sorry)