Shipping To The Orange County Gunsmith.
Please contact The Orange County Gunsmith at
Country Restoration Service (OCRS) at
(657) 888-4059or e-mail us
to discuss the type of work you are interested in having done on your
firearm. If an agreement is made between the customer and The Orange
County Restoration Service, we will provide you with a Service
Confirmation Work Order and Work Order Number via e-mail, or fax.
DO NOT SHIP US ANYTHING
WITHOUT PRIOR APPROVAL AND A WORK ORDER / NUMBER BEING GENERATED. IT
WILL BE REFUSED FROM THE CARRIER AND RETURNED.
As to the types of weapons we will not work on see the section labeled
Service Exceptions below.
and Handling Procedures and Policies.
Handguns and Long Guns may be shipped by individuals directly to
Orange County Restoration Service for repair / restoration, and can be
legally returned to the customer directly. We will also accept your
work from a FFL Dealer of your choice however the weapon will be
shipped back to that FLL for final disposition to you after services
The Orange County Restoration Service
1135 W Barkley Ave. Suite C
Orange, CA 92868
When sending your weapon you MUST include a legible color copy of your Driverís License or other
State approved ID along with the Work Order we will send you from
above. The Work Order Number must be clearly and in Large Letters be
written on the outside of the box as well as the return name and
address as listed on the supplied identification or
IT WILL BE REFUSED FROM THE
CARRIER AND RETURNED.
We will ONLY return
ship the finished product to the address on the ID or a Licensed FFL
of your choice. NO EXCEPTIONS.
If we do not receive a legible copy of your ID with the package we
will ONLY ship your item back to a Licensed FFL of your choosing for
final disposition to you. We do not accept any work from outside of
the Continental U.S. and we will only ship to the same.
We STRONGLY SUGGEST that
the weapon be put into a plastic hard case prior to being boxed up in
a durable cardboard box all of which has sufficient padding to avoid
damage in transit. INSURE
the package for the FULL
REPLACEMENT value of all goods.
When we return the product we will re-use the same packaging.
OCRS will ONLY charge the true cost of shipping the item back unless
we have to provide a plastic case or your outer box is destroyed on
the inbound run and we have to re-box and or provide more packaging
Receipt Of Your Package:
We will inspect the item / package for initial freight damage.
If any is found we will notify you immediately so you can initiate an
The weapon will then be inspected for the services requested. We will
e-mail, or fax you a detailed, written final quote within two business
days once we have examined the firearm based on the actual condition
of the item being serviced. You have 5 calendar days to reply to our
quote and to send the necessary deposit for the requested services as
listed below. We will accept CC/DB Cards via phone and/or Money Orders
DO NOT send us any written
Credit Card Information via email or in the packaging.
We reserve the right
NOT to provide service to
any weapon at our sole discretion. Please see
Service Exceptions: below.
If we decide not to provide service, OCRS will ship the weapon back
AS-IS at your cost. If we receive
ANY weapon that is
blatantly Illegal we will immediately turn it over to our local
Sheriffís Department or ATF Office and they will handle the
disposition of the Illegal Weapon.
Jobs with a total of less than $500.00, and no more
than $999.00, will require 25% of the quoted price, with the remainder
paid upon completion + Return Shipping. Jobs with a total of $1,000.00
or more require a deposit of 35% of the quoted price, with the
remainder paid upon completion + Return Shipping. There are no
On Your Item:
OCRS will make every attempt to include the cost of all the necessary
work / repairs in the initial quote. However, if any unforeseen /
additional repairs are necessary, OCRS will notify the customer with
the additional work and cost before finishing the project, and, will
only proceed after receiving written authorization from the customer.
This happen primarily when a restoration is started and unforeseen
damage, rust or other factors arise during the course of operation.
the Work is Finished:
OCRS will notify the customer via phone or e-mail when their service
project is complete. Payment is due within 5 calendar days of this
notice. If payment is not received in full after the 5 calendar days,
OCRS will notify the customer by certified mail (USPS) that the
balance is still outstanding. Failure to pay the invoice in full
within 15 business days of receipt of the USPS-certified letter will
result in the abandonment of the firearm. Abandoned firearms will
become the property of OCRS at which point the firearm will be sold
through an FFL of Orange County Restoration Serviceís choosing, for
market value price (as determined by Orange County Restoration
Service) to cover the costs of services. When your item is shipped
back to you will be advised of a Carrier and Tracking Number. All
shipments will be shipped and packaged as mentioned above with
You Receive Your Finished Project:
Inspect your package Immediately for Freight Damage. Notify OCRS
immediately so we can start an insurance claim with the carrier.
customer will have 5
business days from the delivery confirmation date to contact Orange
County Restoration Service regarding dissatisfaction or concerns about
quality of work.
If the reason for the return is a
result of work done by Orange County Restoration Service, then we will
cover all shipping & handling costs from the customer, plus the
shipping & handling costs back to the customer. Customer satisfaction
is our top priority. We guarantee the quality of the workmanship of
the services we provide.
the reason for the return is the result of damage or additional
modifications done by the customer, then the customer will pay the
shipping & handling to and from Orange County Restoration Service.
We only guarantee our work.
We do NOT warranty other manufacturerís products. If the problem is
with the part OCRS must get paid for replacing or fitting the bad
part. Shipping will be at the customerís expense.
Even though we test fire final
products prior to shipment, if a feeding problem arises (especially
with 1911ís and 22 pistols), then please contact your OCRS service
representative. We have found a wide variance in both 45ACP and 22LR
ammunition, and many products out there are substandard in their
loadings; especially bulk-pack ammo.
Before contacting us try a couple
of different types of FACTORY full power rounds first. Then, if your
weapon functions, but you still want to shoot substandard ammo, please
contact OCRS so we can devise a method that will work for you.
We will not accept ANY un-serialized 80% lower either in rifle or
pistol form. NO EXCEPTIONS.
We have taken this stance to keep the DOJ off of us. We do however
have a local Class 7 manufacturer of weapons nearby that we can refer
you to for getting service on this type of weapon. Our gunsmith does
the work at their facility which includes Cerakoting.
Orange County Restoration Service is NOT a "California Assault Weapons
Dealer" and cannot accept any weapon that does not meet CA DOJ
approval from CA residents as it is illegal for us to return them to
Prior to shipping OCRS your weapon, make sure it is LEGAL for you to
own in your state in the configuration it leaves our shop. OCRS abides
by every State and Federal firearms law. We work closely with CA DOJ,
BATFE, or our local law enforcement contacts to stay informed of all
relevant firearms laws. But, we are not a law firm. Orange County
Restoration Service CANNOT offer any legal advice pertaining to
firearms, or answer any other firearms-related inquiries. However, we
can refer you to our CA DOJ, BATFE, or local law enforcement contacts
upon request. The bottom line is: if you canít get the firearm from
your local dealer in its final configuration, we cannot do the
augmentation/customization, and we WILL send it back to you at YOUR
We will not convert Black Powder Pistols to center fire ammunition by
We will not work on ANY weapon we think is dangerous and unserviceable
by our sole discretion.
By Sending Us Your Weapon You Agree To
Waiver, Release and Hold Harmless Agreement
You acknowledge and agree to the following by
sending us your weapon for service--
In consideration of the mutual promises set forth below in the body of
this contract, the customer and OCRS agree to the following:
shall undertake gunsmithing work as set forth in the Work Order ticket
supplied by OCRS.
The customer is informed, realizes and understands that any
alterations which the customer has requested to be done to the
customer's gun, pursuant to the Work Order, may release the
Manufacturer from any liability for any accident should any occur.
The customer recognizes, realizes, and by reading and signing the Work
Order, understands that by the customer's request that these changes
or repairs occur, that the customer is also releasing OCRS; both
individually, and in any business form; from any liability should any
accident occur because of the requested changes, alterations, or
repairs made by OCRS.
The customer will indemnify and defend
the OCRS from all liability for any loss, damage or injury to persons
or property arising from or related to the performance of the
agreement including, without limitation, all consequential damages
whether or not resulting from the negligence of OCRS, customer or
This agreement supersedes and all other agreements either oral or in
writing, between the customer and OCRS with respect to the subject of
this contract. This contract contains all of the covenants and
agreements between the parties with respect to the gunsmithing work
pursuant to the Work Order and each party to this contract
acknowledges that no representations, inducements, promises or
agreements have been made by or on behalf of any party, except those
covenants and agreements embodied in this contract. No agreement,
statement or promise not contained in this contract shall be binding
If any legal action, including a legal action in contract law, tort
law or criminal law, including an action for declaratory relief is
brought to enforce or interpret the provisions of this contract, or a
suit of liability; then, the prevailing party shall be entitled to
recover reasonable attorney's fees from the other party. These fees
which may be set by the court in the same action or in a separate
action, brought for that purpose, are in addition to any other relief
to which the prevailing party may be entitled.
The validity of this agreement and any of its terms or provisions, as
well as the rights and duties of the parties under this agreement,
shall be construed pursuant to and in accordance with the laws of the
State of California.
If any term of this agreement
is held by a court of competent jurisdiction to be void or
unenforceable, the remainder of the contract terms shall remain in
full force and effect and shall not be affected.
We guarantee our labor work for 30 days on the job as described in the
work order. Because the parts may be new or used; OCRS does not
guarantee the parts. Replacement of failed parts will incur additional
labor, paid for by the customer.
It is the customerís responsibility to adhere to all local,
state, and Federal laws for requesting, for the usage of, or for
possession of altered parts and/or assemblies in the final assembly of
the working gun; and, will hold the OCRS harmless from any liability
for their usage, or possession if deemed to be a criminal offense by
any standing authority: Federal law, State law, County ordnance, City
ordnance, or any other governing entity.
customer agrees that they have carefully read
and understand this Waiver, Release and Hold Harmless Agreement. By shipping any firearm
or firearms-related parts or accessories to Orange County Restoration
Service; or, by participating in any firearms-related activities with
Orange County Restoration Service (including, but not limited to:
educational classes, workshops, seminars, competitions, social
gatherings, ETC); the customer agrees to and implies consent to all of
the above named policies of Orange County Restoration Service.
See our work on Instagram "ocgunsmith"
currently have the quickest Cerakote turn around times in the industry